At Dignity and Respects (DnRs), we are committed to protecting the privacy and security of the personal information of our clients, visitors, and website users. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our services, both online and offline.

1. Information We Collect

We may collect and process the following types of personal information:

• Full name, contact details (email, phone, address)

• Health-related information (only when required and with consent)

• Emergency contact details

• Service preferences or care requirements

• IP address and website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

• Provide and manage our services, including Residential Habilitation, Adult Autism Waiver, Respite Care, and Non-Emergency Transportation

• Communicate with you regarding services, updates, or support

• Ensure the safety, well-being, and proper care of our clients

• Improve our website and service delivery

• Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data only in the following cases:

• With trusted staff and service providers involved in your care

• With legal or regulatory authorities when required by law

• With third parties only with your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, loss, or misuse. All personal data is handled with strict confidentiality and stored securely.

5. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections or updates to inaccurate information

• Request deletion of your data where applicable

• Withdraw consent where we rely on your permission to use your information

To exercise any of these rights, please contact us using the details provided below.

6. Cookies and Website Analytics

Our website may use cookies to enhance user experience and collect usage statistics. You can adjust your browser settings to refuse cookies or alert you when they are being used.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or wish to make a data request, please contact: